Ambient Comfort LLC Blog: Archive for March, 2020

Is Your Furnace Running Efficiently?

Monday, March 30th, 2020

We don’t expect you to be able to answer that question right away. In fact, most homeowners have no idea how efficiently their system is running at all, mainly because as long as it gets the job done, what’s the point of noticing how efficient it is?

Unfortunately, when it comes to furnace repair in Mercer County, NJ we’re going to need to make sure your system is running efficiently. An inefficient heater is more prone to repairs and will cause your bills to steadily increase as it requires more fuel to run. This can be unacceptable for multiple reasons that we’ll get into, but the most important part of this is that homeowners should want their heaters to be in the best condition possible. Let’s talk about what efficiency means for your furnace and how you can reach that goal.

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A message to all customers from the company President, Anthony Gaetano

Tuesday, March 17th, 2020

We are in unprecedented times here in our great nation, state, and city.  Ambient Comfort has been serving our community for years and as we navigate the coronavirus (COVID-19) in our region, we aim to continue serving the needs of our customers and team members, while doing our best to protect the community at large.  

Safety is the number one priority at Ambient Comfort every day.  In helping to ensure functioning heat and cooling, our team plays a role in maintaining the health and safety of our community.  Therefore, we will remain open but make adjustments to our normal operating procedures, continuing to follow Centers for Disease Control and Prevention (CDC) guidelines during this time, including social distancing. These extra safety measures are outlined below and will remain in place until further notice.   

If you are in need of service, please call our main line at 856-213-6586 for service at any hour.  Local staff are available to answer the phones from 8 am to 5 pm Monday-Friday. We have an after-hours answering service as well, so you will be able to speak with someone directly to take care of your needs.   

With the safety of our customers and employees of the utmost importance, we will be following cleaning protocols recommended by the CDC and state agencies. Additionally, any team member that has a fever, is showing signs of sickness, or who has been known to be exposed and not protected will be asked to remain at home.  

Service call precautions

At this time, we are open and running calls to homes and businesses.  We want to be there for you in case of emergencies and make sure we keep our customers safe and comfortable at home and work. However, the safety of our employees is a key priority, and we will take caution to protect the health of our team members.  

When you call in, our office staff will be asking if anyone in the home has traveled outside of the country, has a fever, was diagnosed with or had exposure to the virus. This will enable us to be proactive with our team’s response and level of protection.  

In most cases we can troubleshoot equipment from outside, in a crawl space, or in attics and basements with minimal face-to-face contact.  We will be following protocols to maintain a safe work environment by wearing gloves, wearing masks if needed, and disinfecting work areas in the home and in our trucks after each call.  

You may be asked by a technician to speak via video or FaceTime, and we may ask that you help control the thermostat while we are stationed at the equipment. We appreciate your flexibility and collaboration so that we may provide the services you need. 

Our normal process is for repair work to be approved via signature before beginning work.  In order to reduce contact, we will be suspending this requirement at this time so you will not be asked to sign a phone or tablet by our team.  

We will continue to review and monitor these new policies and will send out communications via email and social media if our plan changes.  We greatly appreciate our customers and team members here at Ambient Comfort, and will continue to balance the health of our customers and employees with your continued need for service.  Please do not hesitate to call us with any questions. We look forward to a day when we can shake your hand again. Thank you and be well. 

 

Sincerely, 

Anthony Gaetano

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Why Is My Heater Making Noises

Monday, March 16th, 2020

Heaters are not supposed to make noise. No, this isn’t dependent on the type of furnace you have, from boilers to ductless heat pumps, they’re all supposed to operate relatively quietly. That’s why these sounds are so important to notice—they can clue you in on a sinister problem that’s starting to develop within your heater.

So, if you’re a homeowner that’s trying to mitigate problems and you’d like to make sure your heater is working in prime condition, take a look at the types of sounds that heaters make below and see if any of them sound familiar. While there’s not much a homeowner can do about a noisy heater, a team of professionals is more than able to treat the problem at the lowest possible cost.

Remember, if you notice one of these sounds and you need heating repair in Mount Laurel, NJ give our team a call today.

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WPG Talk Radio Host Harry Hurley Loves Our Maintenance Program

Tuesday, March 3rd, 2020

We don’t harp on and on about our maintenance program for no reason! The truth is, we’re all about saving money and providing our customers with long-lasting comfort care. The only way to achieve both of these goals is with a quality maintenance program. With a yearly tune-up, you can look to avoid expensive repair costs and save money with minor adjustments made ahead of time by a licensed professional.

Our local talk radio host, Harry Hurley, get’s what we’ve been saying this whole time! From our free reminders to our priority service, he understands the benefits of belonging to a maintenance plan like our Comfort Club.

Unconvinced? Take a look and see for yourself what he’s got to say about the team here at Ambient Comfort. Give us a call if you’re interested in signing up for our maintenance program, carried out by the best technicians in the area.

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Furnace Safety 101

Monday, March 2nd, 2020

Good morning class, today we’ll be discussing some of the intricacies with furnace safety and how you can have your own furnace safety checklist!

While furnaces are built for safety, and year after year a new technological breakthrough leads to better furnace safety and performance, they’re still combustion machines. At the end of the day, your heating system is still burning fuel to create heat, and this can be dangerous when neglected or poorly maintained.

If you’re constantly feeling nervous or awake late at night worrying over the state of your furnace, then this post is for you. While we might be ready to perform Cherry Hill furnace repairs, we need homeowners to be vigilant and contact us when their systems aren’t working correctly. Stay sharp and utilize this safety checklist to ensure your heater is in good condition.

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