Reviews
Our heat pump started acting up about two and one half weeks ago on a Sunday afternoon (of course). The company sent Joe out that evening, and had to replace a capacitor and a relay switch. At that time, he suggested that we should maybe consider a new unit since ours is 40+ years old. Well, yesterday, the unit started sounding like a whistling tea kettle. I called, and Joe and Dan arrived as scheduled. Turns out the fan motor is circling the drain, so I guess a new unit is called for. Both Joe and Dan were very friendly and professional, fully explaining the situation in detail. Although I'm not crazy about spending the money on a new unit, I am grateful for their honesty.
My expert technician was great..took his time and got my problem figured out. Never up sold me or tired getting me something I didn't actually need. Would highly recommend ambient comfort to any and everyone. Thank you guys a lot for getting our heat up and working.
Up standing company they stand by all there work and very friendly people working for the company
Jason was a true professional who diagnosed the situation and made the right recommendation. He got us up and running quickly and efficiently.
Eric is meticulous! I'm so happy to have a service plan with Ambient, and having the best technicians maintain the equipment.
Very polite and knowledgeable technician.
Great customer service from the representative that answered my initial call and my service technician he was very professional and knowledgeable.
